Mocean monday.com SMS Broadcast User Documentation
Looking for other documentation ?
- MoceanAPI - SMS Broadcast Documentation (Current)
- MoceanAPI - Send SMS Documentation
- MoceanAPI - Two Way SMS Documentation
- MoceanAPI - SMS Automation Documentation
- SMS Sender ID Country List
Contents
Installation
- If you don’t already have a dashboard created, go ahead and create a dashboard in
monday.com
- Select the dashboard and click on
Add Widget
and selectApps
- Search for
Mocean
in the search bar and install theMoceanAPI - SMS Broadcast
- After installing the widget, you will need to
Authenticate
your account
- Enter your Mocean API Credentials and the sender
- After you’ve successfully authenticated, you will be redirected back to
monday.com
Usage
Send SMS to specific phone numbers
- To send SMS to specific phone numbers, select
Send to specific phone numbers
from theSend Type
dropdown list - Enter the phone numbers you’d like to send to
- Compose the SMS you’d like to send.
Send SMS to Board Items
- This is the sample board items we have imported from
monday.com
- Select
Send to board filtered by status criteria/value
from theSend Type
dropdown list. - Choose the
Board
you would like to send SMS to - Select the
Column
you would like to filter by. - Select the
Criteria
you would like to send SMS to - Select the
Phone Column
to send SMS to and compose your SMS - (Optional) You can configure keywords to personalise your SMS
- (Optional) Preview your SMS to see what your users will get before sending the SMS
Send SMS to Board Items from a virtual number
- If you don’t already own a virtual number, get one here
- Select the
Virtual number
you’d like to send SMS from. - Choose the
Board
you would like to send SMS to - Select the
Column
you would like to filter by. - Select the
Criteria
you would like to send SMS to - Select the
Phone Column
to send SMS to - Select the
Person Column
you’d like to notify on every SMS reply and compose your SMS - (Optional) You can configure keywords to personalise your SMS
Whitelist IP Address
For added security, you should whitelist 192.168.4.1
IP address in your MoceanAPI Dashboard
To do so, follow these steps
- Go to MoceanAPI Dashboard
- Navigate to API Account
- Key in
192.168.4.1
into Allow IP field
FAQ
- Can I get Test Credits ?
You can get 20 FREE credits and credits are valid for 14 days. Subject to approval.
- Can I send international messages?
Yes. We are an international SMS provider. You can send out SMS both locally and internationally based on our price list.
- What is the maximum characters per SMS I can put into the message?
160 characters for a normal text message, 70 characters for a Unicode text message (Arabic, Chinese, and etc)
- Is there a limit to how many numbers I can send at one time?
There is no limit on numbers to be sent in one go.
- What format does my phone number need to be in?
Mobile phone numbers need to be entered in international formatting with the country code and without spaces, plus signs or leading zeros.
Did not find what you’re looking for ?
Do raise a support ticket with our Support Team at support@moceanapi.com.
Feature Request
Do raise a support ticket with our Support Team at support@moceanapi.com.
Feedback
Send feedback to our Support Team at support@moceanapi.com.