Mocean monday.com SMS Broadcast User Documentation

Looking for other documentation ?

• MoceanAPI - SMS Broadcast Documentation (Current)
• MoceanAPI - Send SMS Documentation
• MoceanAPI - Two Way SMS Documentation
• MoceanAPI - SMS Automation Documentation
• SMS Sender ID Country List

Contents

• Installation
• Usage
  • Send SMS to specific phone numbers
  • Send SMS to Board Items
  • Send SMS to Board Items from a virtual number
• Whitelist IP Address
• Frequently Asked Questions
• Feature Request
• Feedback

Installation

1. If you don’t already have a dashboard created, go ahead and create a dashboard in monday.com
2. Select the dashboard and click on Add Widget and select Apps

1. Search for Mocean in the search bar and install the MoceanAPI - SMS Broadcast

1. After installing the widget, you will need to Authenticate your account

1. Enter your Mocean API Credentials and the sender

1. After you’ve successfully authenticated, you will be redirected back to monday.com

Usage

Send SMS to specific phone numbers

1. To send SMS to specific phone numbers, select Send to specific phone numbers from the Send Type dropdown list
2. Enter the phone numbers you’d like to send to
3. Compose the SMS you’d like to send.

Send SMS to Board Items

1. This is the sample board items we have imported from monday.com

1. Select Send to board filtered by status criteria/value from the Send Type dropdown list.
2. Choose the Board you would like to send SMS to
3. Select the Column you would like to filter by.
4. Select the Criteria you would like to send SMS to
5. Select the Phone Column to send SMS to and compose your SMS
6. (Optional) You can configure keywords to personalise your SMS

1. (Optional) Preview your SMS to see what your users will get before sending the SMS

Send SMS to Board Items from a virtual number

1. If you don’t already own a virtual number, get one here
2. Select the Virtual number you’d like to send SMS from.
3. Choose the Board you would like to send SMS to
4. Select the Column you would like to filter by.
5. Select the Criteria you would like to send SMS to
6. Select the Phone Column to send SMS to
7. Select the Person Column you’d like to notify on every SMS reply and compose your SMS
8. (Optional) You can configure keywords to personalise your SMS

Whitelist IP Address

For added security, you should whitelist 192.168.4.1 IP address in your MoceanAPI Dashboard

To do so, follow these steps

1. Go to MoceanAPI Dashboard
2. Navigate to API Account
3. Key in 192.168.4.1 into Allow IP field

FAQ

1. Can I get Test Credits ?

You can get 20 FREE credits and credits are valid for 14 days. Subject to approval.

1. Can I send international messages?

Yes. We are an international SMS provider. You can send out SMS both locally and internationally based on our price list.

1. What is the maximum characters per SMS I can put into the message?

160 characters for a normal text message, 70 characters for a Unicode text message (Arabic, Chinese, and etc)

1. Is there a limit to how many numbers I can send at one time?

There is no limit on numbers to be sent in one go.

1. What format does my phone number need to be in?

Mobile phone numbers need to be entered in international formatting with the country code and without spaces, plus signs or leading zeros.

Did not find what you’re looking for ?

Do raise a support ticket with our Support Team at support@moceanapi.com.

Feature Request

Do raise a support ticket with our Support Team at support@moceanapi.com.

Feedback

Send feedback to our Support Team at support@moceanapi.com.