Mocean monday.com Send SMS User Documentation

Looking for other documentation ?

• MoceanAPI - SMS Broadcast Documentation
• MoceanAPI - Send SMS Documentation (Current)
• MoceanAPI - Two Way SMS Documentation
• MoceanAPI - SMS Automation Documentation
• SMS Sender ID Country List

Contents

• Installation
• Usage
  • Prerequisites
  • Send SMS
• Whitelist IP Address
• Frequently Asked Questions
• Feature Request
• Feedback

Installation

1. Select the board you would like to install MoceanAPI Item App

2. Click on one of the items in the board and click on the + sign

1. Search for Mocean in the search bar and install the MoceanAPI - Item App

1. After installing the app, you will need to Authenticate your account

1. Enter your Mocean API Credentials and the sender

1. After you’ve successfully authenticated, you will be redirected back to monday.com

Usage

Prerequisites

1. Before you can send SMS, you will need to specify the Phone column in the settings

Send SMS

1. Our App will automatically populate the Phone number field if it detects a value in the specified Phone Column
2. Compose the SMS you would like to send and click on Send SMS.

1. The SMS status will be shown at the bottom of the App

Whitelist IP Address

For added security, you should whitelist 192.168.4.1 IP address in your MoceanAPI Dashboard

To do so, follow these steps

1. Go to MoceanAPI Dashboard
2. Navigate to API Account
3. Key in 192.168.4.1 into Allow IP field

FAQ

1. Can I get Test Credits ?

You can get 20 FREE credits and credits are valid for 14 days. Subject to approval.

1. Can I send international messages?

Yes. We are an international SMS provider. You can send out SMS both locally and internationally based on our price list.

1. What is the maximum characters per SMS I can put into the message?

160 characters for a normal text message, 70 characters for a Unicode text message (Arabic, Chinese, and etc)

1. Is there a limit to how many numbers I can send at one time?

There is no limit on numbers to be sent in one go.

1. What format does my phone number need to be in?

Mobile phone numbers need to be entered in international formatting with the country code and without spaces, plus signs or leading zeros.

Did not find what you’re looking for ?

Do raise a support ticket with our Support Team at support@moceanapi.com.

Feature Request

Do raise a support ticket with our Support Team at support@moceanapi.com.

Feedback

Send feedback to our Support Team at support@moceanapi.com.